Deputy day opportunities manager
Cheshire & Merseyside
As a Deputy Service Manager for our Supported Living services at our client, you will support adults with learning disabilities to live the best life possible. Working alongside the Service Manager, you will play a key role in nurturing, developing, and inspiring colleagues to ensure we have strong, values-led teams delivering outstanding support services.
This role offers excellent opportunities for career progression and ongoing professional development, enabling you to grow your knowledge, leadership capability, and skills.
Our client is a values-driven organisation supporting adults with learning disabilities. We believe in a world where people with learning disabilities can live within their communities with the choice, independence, and support they need to live fulfilling lives. We are looking for naturally caring and compassionate individuals who share these values.
What’s in it for you?
We offer a wide range of benefits and career development opportunities, including a comprehensive induction, full training, and continuous support throughout your journey with us.
We are committed to investing in our people to ensure they have the specialist skills and expertise needed to deliver high-quality support and achieve positive outcomes.
Our Benefits Include:
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Annual Leave: 33 days (including 8 statutory bank holidays)
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Apprenticeships: Fully funded Level 5 Diploma in Leadership and Management within the first 12–18 months of employment
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Training: Access to award-winning training and development programmes
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Wagestream: Flexible access to earned pay throughout the month via a dedicated app, plus financial wellbeing support
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Aviva Digicare + Workplace: Access to wellbeing services including health checks, Digital GP, and mental health support
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TELUS Health: A free, confidential 24/7 counselling and support platform available to all colleagues
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Discounted Mobile Contracts: Access to Vodafone’s Employee Advantage programme with discounts of up to 30%
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Care Friends: Employee referral app – earn rewards for referring friends
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Free Life Assurance: 3x your annual salary
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Family-friendly policies
About the Role
Alongside the Service Manager, you will be responsible and accountable for monitoring, maintaining, and delivering the highest standards of clinical and personal support. You will promote independence, choice, and person-centred care across the service.
You will support the Service Manager in ensuring delivery of key quality and safety priorities, holding delegated responsibility for aspects of the day-to-day running of the supported living services. This includes direct supervision and line management of a team of support workers.
As a senior team member, you will promote and lead best practice at all times. You will ensure the people we support and colleagues are safe, well-supported, and treated with dignity and respect. You will act as an exemplary role model, championing high standards and continuous improvement.
Flexibility is essential in this role. You will:
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Participate in on-call duties outside normal office hours
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Work 20% of your total weekly hours on shift across your assigned services
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Role model support worker duties and responsibilities in practice
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Maintain consistent feedback loops with the Service Manager to ensure quality, learning, and smooth operational delivery
A full UK driving licence and access to your own vehicle is essential.
About You
To be successful in this role, you will have:
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Significant, recent front-line management experience within learning disabilities services (regulated services experience essential)
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Experience that may include being a Registered Manager
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Knowledge of relevant legislation, CQC regulations, and Health & Safety requirements
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Strong IT skills and experience maintaining accurate records
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A Level 5 Diploma in Leadership and Management for Adult Care, or a Level 3 qualification with willingness to complete the Level 5 apprenticeship within 18 months
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Proven ability to lead, inspire, and manage people effectively, particularly in performance management
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A compassionate, values-driven approach to leadership
If you don’t meet every requirement but feel you would be a strong fit, we encourage you to apply.
If you are passionate about delivering high-quality care and support to people with learning disabilities and want to make a meaningful difference in enabling people to live more independent and fulfilling lives, this could be the perfect opportunity for you.